Consumer AI Who Owns the Customer When AI Does the Buying? The next battle in consumer AI could determine who controls demand, who captures the margin, and who has authority to act. By Alpha Editorial Board / 6 Oct 2026
Consumer AI Is Coming For Your Customers The head of digital strategy at a major hotel chain told me recently that her company’s direct booking rate dropped 14% in six months. The culprit was not Booking. By Alpha Editorial Board / 10 Mar 2026
